In the second quarter of 2006, Consulting Agency Market Advice Ltd. carried out a survey of 50 Moscow enterprises in order to study main features of the use IT outsourcing services by Moscow companies. Chiefs of programming departments, network administrator, and heads of the companies with the number of office computers not exceeding 100 were surveyed.

 

1.      Use of IT outsourcing services by the surveyed companies

2.      Reason to use IT outsourcing services

3.      Criteria to choose an IT outsourcing company

4.      Frequency of getting IT outsourcing services by the companies consuming the services

5.      Sizes of expenses for service of 1 computer by an IT outsourcing company

6.      Are there own IT services in the surveyed companies

7.      Estimation of quality of the works performed by IT outsourcing companies

8.      List of works related to information safety, which are committed to a third IT service

9.      The optimal time to carry out routine maintenance in the surveyed companies

10.  Provisional distribution of a monthly budget for IT outsourcing at the surveyed enterprises

11.  IT outsourcing companies that serve the surveyed companies

12.  Problems in service resulted from nonconcurrency of work schedules

13.  Convenience of the service of a company web-site

14.  Necessary IT outsourcing services at the initial stage of service for the surveyed companies

15.  The most trustworthy sources of information on IT outsourcing